Showing posts with label trust. Show all posts
Showing posts with label trust. Show all posts

Thursday, April 15, 2010

Trust me any day, if you are lazy

Why do we trust others?

Are you saying that we shouldn't?

We have numerous choices in terms of actions that we could take, and yet, we think the others would opt for the one that we consider best, or at least, good. If that isn't wishful thinking, what is?

Trust isn't established in a second, though. It is based on experiences and observations from the past. Had you showed up here every week at the same time for years, I would naturally expect you to do so next week.

Inductive reasoning is weak, we all know that.

How else can we conduct our lives?

The brutal truth is...

Please do away with that announcement of yours for brutal truths, and just tell me what you think.

You would agree that it is brutal, though. The reason why we trust others is because we are lazy.

Are you talking about entrusting tasks to others?

I meant it more generally. Suppose I do not trust you. I will have to think what evil deeds you may commit and be prepared with a strategy for each possibility.

But if you trust me, you don't have to do all that thinking. Is this what you are getting at?

Well done, comrade! It doesn't have to concern anything that could be harmful. For example, an instructor can say that s/he trusts the student and shirk from giving appropriate advice and guidance. You see, what is conceived as freedom and liberty is brought to you by the courtesy of laziness.

If we do not trust someone or something when we safely can, we will be wasting our time and energy devising plans that we would never need. Besides, when we mistrust someone, it can well encourage her/him to act precisely in ways we consider undesirable.

When I was in high school, I went back home early one day and told my mother that I cut afternoon classes.

Who cuts school to go back home when you know your mother is waiting there? I knew you were
à l'extrémité!

It wasn't that I wanted to smoke a cigarette and look at the sky or slip inside a movie theater when the attendant was looking the other way. I was eager to work on my own project at home, instead of attending boring lectures.

Knowing you, it must have been something like reading all of "À la recherche du temps perdu," making plans to replicate Captain Cook's and Marco Polo's journeys at the same time, or doing research on people who were outdone by others because they lacked marketing skills---Alfred Russel Wallace who lost to Charles Darwin, Nicola Tesla who lost to Thomas Edison and Wilhelm Röntgen among others, Rosalind Franklin who lost to Francis Crick and James Watson, and...

Ah, the glorious days when I could easily find people who had seen Minitel in use! It would be wickedly unfair to attribute the unfortunate turns of their professional lives to what you call lack of marketing skills, but let's say my project was something along those lines. Anyway, I was shocked when my mother started talking about her cutting school when she was in high school.

I didn't know that you thought she was a model student.

I didn't and still don't. It scared me that she talked approvingly of her own and my skipping classes. She even told me how bad some instructors were. You know that something is truly and grossly wrong when you are heartily endorsed by your parents.

You never cut school again?

I did, but I made sure that it was never excessive. Her showing trust in me worked in the way she wanted. I think that showing trust, rather than trusting, is a more sensible course to take.

Do you think trust on surface is better than genuine trust?

I have been noticing lately that we can't really hide our true feelings. When you don't mean what you are saying, it shows.

Especially you. It's written all over your face.

Our ability varies in detecting the discrepancy between what comes out of a person's mouth and what is on her/his mind.

Some of us are quite gullible and never lose that quality even as we age.

It then becomes liability... I happen to be highly allergic to people telling me one thing when it is obvious that they are thinking another.

Isn't it just that you are paranoid and in constant search of evil?

You will be surprised how much dishonesty goes around, particularly in the workplace.

What about calling it diplomacy, instead of dishonesty?

Diplomacy is an art, whereas dishonesty is deception! When we are diplomatic, we let the other party know that our true intentions are different from what we tell them.

It is diplomacy, because it is your intention to alert them that what you say is not exactly what you think, and you know that they know it? And, they know that you know that they know it?

Bravo, comrade! I am of the opinion that something similar holds for trust as well. Remember my claim that showing trust is important? First of all, it is of no use if the party you want to trust does not know that you trust them. Second, we can show that our trust is not entirely unconditional. It is possible to allude to the degree of your trust by giving a whiff of your contingency plan.

That coaxes the other party act in the way you want them to?

It will not work all the time, but it would at least put moral pressure in most cases. It is most effective if people involved do not have fixed ideas about or any stake in the issue.

I still don't understand why conditional trust is better than unconditional.

It is more realistic, and hence gives credibility to the claim that we trust someone. It acknowledges that the thoughts and the concerns are not identical for all involved and that the difference should not be the basis for retaliation or punishment in the future. In other words, it takes away the pressure to do as trusted.

But I thought that was the whole purpose of trusting!

Perhaps we could say that trust is something like an implicit request based on the information that we possess and the priorities of our own. The party that is trusted has its own set of information and priorities, so they may not wish to do exactly as desired by the other party. When we know that we are trusted by someone, we feel much more obliged to take into account her/his information and priorities as revealed to us.

Trust is a sneaky way of imposing our preferences to others, then!

Showing conditional trust requires skills and work. You have to convey a delicate message---you believe that s/he chooses the option that you prefer most, but you are aware that s/he may not do so.

And that s/he is well capable of pursuing your preferred option.

Conditionality also necessitates careful monitoring, because it means you have to verify the state and choose your strategy accordingly.

Aren't there cases that are not worth our trust at all?

In such cases, we still show trust and be prepared for the very worst.

Is it necessary to pretend that we trust?

We do it for ourselves, for who we are. If we care about civility, that is.

What about unconditional mistrust?

That is easier than conditional trust. You reduce the total number of possible outcomes by ruling out a certain kind, as you do with unconditional trust, but you still need a plan for each undesirable outcome. It remains that unconditional trust is the easiest.

Suppose I think I am perfectly trustworthy, but you indicate subtly that your trust in me is conditional. I am offended that it is so, and breach your trust.

What can I say, that's not clever at all.

It can well happen. You know those vengeful types.

We should certainly take into account what kind of personality we are dealing with. But I'm afraid there isn't much we can do, except for tinkering the amount of disclosure of our contingency plan. After all, we count on your understanding that even the most trustworthy persons sometimes make mistakes and that you have your own desires which may clash with ours. Plus, we depend on your knowing that we are aware of such caveats. In other words, we can't do anything about your naïveté which makes you think that you are trustworthy in the absolute.

Adjusting the amount of disclosure, doesn't that also require skills and work?

I told you, plain trust or mistrust is an easy way out.

By the way, did you mean to say that conditional trust is a sign of intelligence and sophistication?


You can put it that way.

I am wondering... Did you intend to tell me that you are good at it?

None of us can perfectly conceal what we believe in.

Or, what we want to believe in. Right?

Wednesday, January 28, 2009

Treacherous trinity: trust, dignity and proximity

You've been suggesting that dignity is the most important aspect in our lives.

I'm not the only one to think so. The very first Article in the Universal Declaration of Human Rights by the United Nations says, "All human beings are born free and equal in dignity and rights."

The Declaration talks about human dignity, but it never defines what it really is.

We can say that it is about inherent worthiness of each person.

What does that mean? It surely shouldn't mean that an idiot deserves less respect than other people.

What is the respect that an idiot deserves? The concept of human dignity says that idiocy should not make a difference in how that person is treated.

Suppose that there is a person who is easily offended. Won't it be more difficult for her/him to protect her/his dignity than for others who are less easily offended? If so, it suggests that we are not uniform in terms of dignity.

You are talking about dignity in a sense slightly different from that in the Universal Declaration. The Declaration is more about how to set up social institutions so that human dignity could be systematically protected. Examples would be intolerance of torture, slavery and the like.

Dignity can be taken away by personal injuries and that is where our focus has shifted, I see. The shift probably suggests that we---you and I---do not see with our own eyes any systematic damage done to human dignity on a daily basis.

Are you sure that you do not witness dignity challenged in our everyday lives? It is possible that such instances are so prevalent that we have become blind to them. I think the kinds of discrimination touched upon by Article 2 of the Declaration happens everyday, everywhere.

That article is rather lengthy. "Everyone is entitled to all the rights and freedoms set forth in this Declaration, without distinction of any kind, such as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status. Furthermore, no distinction shall be made on the basis of the political, jurisdictional or international status of the country or territory to which a person belongs, whether it be independent, trust, non-self-governing or under any other limitation of sovereignty."

Do you remember talking about forgiving---that the burden of coming to terms with what happened is on the victims? I'm afraid the same principle applies here.

That is...?

When someone does or says something that deprives of your dignity, you cannot obviously go back in time and undo the doing or the saying. Your dignity is taken away for the moment.

And, you are saying that the best is to forget about it?

We can restore our dignity by responding or reacting to the incident in certain ways. To act as if it were nothing may be indeed the best way in some cases.

We should not act as if the offense was effective. That is, we should not take their bait or play their game. Is this what you have in mind?

Yes. You may reveal that you have noticed the offensive action or remark, but never show explicit anger or shock caused by it.

That will be easier for a verbal one than for a physical one...

Certainly. It is again up to the offended whether something can be done to the damage. It is possible to protect our dignity by firmly believing that others cannot possibly do something like that to us, in other words, by staying calm.

It will be best if the "aggressor" admits or realizes that they have not succeeded in humiliating. Does it come so easily?

Most likely, it will take a several rounds or more. It is possible that it never happens. But compared to preserving one's dignity, establishing and maintaining trust may be more difficult.

I remember that you run away whenever someone indicates that s/he does not trust you.

I don't actually run away! I just feel like it.

You also said that trusting a stranger, or acting as if you did, is against what biology dictates us to do, and that is what civilization consists of: defiance of biology.

The trust issue is more difficult on that account than the dignity issue. After all, our dignity is about how we think about ourselves.

Can we say that safeguarding dignity is part of our biological mechanism to survive?

I think so. On the other hand, the most primitive survival instinct says it is best not to place trust in someone casually. Trust is more about how we evaluate other people; it depends much more on others' behavior than in dignity.

Didn't you say human relationships are based on reciprocity? If so, you do have control.

The reciprocity principle works in many cases, but not in all. Trusting others would not make them trustworthy, at least, overnight. I can think of many complicated examples.

For example?

A person may be very nice to you, but nasty to others. Should you trust that person?

I've seen such relationships. Some couples are like that; they are only nice to each other.

You have stepped into yet another territory. Even devils become angelic when in love.

Doesn't that suggest that we should all be in love with each other?

Fortunately, we can't be forced to be in love with someone. Anyway, you implied that closeness in relationships brings trust. I think you have mistaken predictability as trust.

Predictability comes from observed consistency of past events, and so does trust. However, you can also be untrustworthy and consistently so. I know that predictability and trust are not the same.

When we are close to someone, you have more opportunities to observe that person and s/he becomes more predictable than others. Closeness also means that you are more likely to say to each other what you would not to people who are less close.

And that includes all the bad things about each other, right?

Yes, I knew I could trust you!

Let's say you have become predictable.

Closeness does not necessary mean belittling each other, but the possibility of exposing dark emotions and thoughts is certainly larger.

The dark emotions and thoughts could be about your partner in the relationship, but also about yourself and everything else in the world.


The problem is that it is difficult to maintain dignity when you let out your fear, anger, jealousy in unedited forms.

Proximity is a difficult ground for dignity, then.

How can you have trust, if dignity is damaged, now and then? That means the sources of comfort can be self-destructive by their very nature. But we all need our own coterie, a group of people who, we think, understand us well.

I knew it! It's treacherous---trust, dignity and proximity.